Last Updated: 31 July 2025

At Kosha Teksol Private Limited, your privacy matters. This page explains how your information is handled when you use https://zaptronix.in/ and our related services.

🔍 A Quick Overview

Here’s a simple summary before the details:

• We collect only the data needed to provide our services
• We never sell your personal information
• Your data is protected using secure systems
• You can access, update, or delete your data anytime

📥 What Data We Collect

We collect information in two main ways:

Information You Provide

When you interact with our website, you may share:

• Name, email, and phone number
• Billing and shipping address
• Order and transaction details

👉 Payments are processed securely via third-party gateways. We do not store card details.

Information Collected Automatically

When you browse our site, we may collect:

• IP address and device details
• Browser type and activity
• Pages visited and time spent
• Cookies and tracking data

This helps us improve performance and user experience.

⚙️ How Your Data Is Used

We use your information to make the platform work better for you:

• Process orders and deliveries
• Provide customer support
• Send order updates and notifications
• Improve website functionality
• Run analytics and marketing campaigns
• Detect fraud and maintain security

You can opt out of marketing messages anytime.

🤝 When We Share Your Data

We only share your data when necessary, such as with:

• Payment gateway providers
• Delivery and logistics partners
• Email and marketing tools
• Analytics and advertising platforms
• Legal authorities (when required by law)

All partners are required to keep your data secure.

🍪 Cookies & Tracking

We use cookies to:

• Remember your preferences
• Improve site performance
• Analyze traffic and usage
• Support advertising campaigns

You can disable cookies in your browser, but some features may not work properly.

🔐 How We Protect Your Data

We use industry-standard measures such as:

• Secure servers and encryption
• Controlled access to data
• Trusted third-party systems

While we take strong precautions, no online system is completely secure.

🗂️ How Long We Keep Your Data

Your data is retained only as long as needed to:

• Complete transactions
• Meet legal requirements
• Resolve disputes
• Enforce agreements

After that, it is securely deleted or anonymized.

👤 Your Rights & Control

Under the Digital Personal Data Protection Act, 2023, you can:

• Access your personal data
• Correct or update information
• Request deletion
• Withdraw consent
• Opt out of marketing

To exercise your rights, contact us anytime.

🔗 Third-Party Links

Our website may include links to other websites.

We are not responsible for their privacy practices. Please review their policies before sharing your data.

👶 Children’s Privacy

Our services are intended for users 18 years and above.

We do not knowingly collect data from minors. If identified, such data will be removed.

📢 Grievance Support

If you have concerns about your data:

Grievance Officer: Rahul Mehta
📧 grievance@zaptronix.in
📞 +91 8374388826

Address:
#815, 8th Floor, Manjeera Majestic Commercial JNTU
Hitech City Road, Near Rythubazar, KPHB, Kukatpally
Hyderabad, Telangana – 500072, India

We aim to resolve issues promptly.

🔄 Policy Updates

We may update this policy from time to time.

Changes will be posted here with a revised “Last Updated” date. Continued use of our website means you accept the updates.

📞 Contact Us

For any questions or requests:

Kosha Teksol Private Limited
📧 info@zaptronix.in
📞 +91 8374388826